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Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.


Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of IPCam Central. The collective work includes works that are licensed to IPCam Central. Copyright 2003, IPCam Central ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with IPCam Central or purchasing IPCam Central products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with IPCam Central or to purchase IPCam Central products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by IPCam Central. You further agree not to change or delete any proprietary notices from materials downloaded from the site.


Trademarks
All trademarks, service marks and trade names of IPCam Central used in the site are trademarks or registered trademarks of IPCam Central


Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, IPCam Central disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. IPCam Central does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. IPCam Central does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limited Warranty (For USA Only)
Warranty Coverage

If your product does not work properly because of a defect in materials or workmanship, IPCam-Central.com (referred to as “the warrantor”) will, for the length of the period indicated below, which starts with the date of original purchase (“warranty period”), at its option either (a) repair your product with new or refurbished parts, or (b) replace it with a new or refurbished product. The decision to repair or replace will be made by the warrantor.

Product

Parts

Labor

IP CAMERA

POE Switch

1 (ONE) YEAR

1 (ONE) YEAR

Power Supply

POE Injector/Splitter

NOT APPLICABLE

NOT APPLICABLE

During the “Labor” warranty period there will be no charge for labor. During the “Parts” warranty period, there will be no charge for parts. You must mail-in your product during the warranty period. This warranty only applies to products purchased and serviced in the United States or Puerto Rico. This warranty is extended only to the original purchaser of a new product which was not sold “as is”. A purchase receipt or other proof of the original purchase date is required for warranty service. The original purchaser has the option of purchasing a time extension of the Warranty, together with the purchase of the product..

Please contact Customer Service via email at cs@ipcam-central.com or Phone: 855)464-7226 to request an RMA #. Carefully pack and ship, prepaid and insured, to the address specified in the RMA# Authorization.

This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, or commercial use (such as in a hotel, office, restaurant, or other business), rental use of the product, service by anyone other than a Factory Service center or other Authorized Servicer, or damage that is attributable to acts of God.

THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. (As examples, this excludes damages for lost time, travel to and from the servicer, loss of media or images, data or other memory content. The items listed are not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
If a problem with this product develops during or after the warranty period, you may contact your dealer or IPCam Central Customer Service.  

PARTS AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY ARE YOUR RESPONSIBILITY

Return Policy
IPCam Central offers a 15-day return policy on all items unless otherwise noted on the individual product page. Your return must be shipped back to IPCam Central by the 30th day after the shipping date of your order, or your return will be refused.To receive an RMA # please email to IPCam Central Customer Support cs@ipcam-central.com, detailing the reasons for the return. IPCam Central.  IPCam Central will exchange/refund defective units and parts to the customer with no restocking fees. To establish an item as defective, the customer will have to schedule troubleshooting phone call with the Customer Support.
For unopened items, - there is no restocking fee for a store credit or exchange for another item of equal or greater value. For a refund there is a 10% restocking fee. 
For opened, non-defective items, there is a 5% fee to receive IPCam Central store credit, or a 15% fee to receive a refund.
IPCam Central cannot be held responsible for packages until they are delivered to us, so please use a traceable and insured means of shipping (UPS or Fedex) or get Delivery Confirmation and insurance with USPS priority mail.
The customer is responsible for return shipping fees. For all international returns and exchanges, the customer is responsible for freight both ways.Please check your order as soon as it is received.  We allow only 48 hours from time of delivery to make any claims for missing or damaged items.  If your package arrived open please check contents before you accept the package.  Inform delivery personnel of any problems. If you do not receive your order within 15 days of receiving our shipment notification email, please be sure to contact us by the 15th day after shipment so that we can file a claim with the shipping carrier and reship your order.  Unfortunately IPCam Central cannot be held responsible for claims of non-receipt past 15 days after shipment.


Limitation of Liability
IPCam Central shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if IPCam Central has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.


Typographical Errors
In the event that a IPCam Central product is mistakenly listed at an incorrect price, IPCam Central reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. IPCam Central reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, IPCam Central shall issue a credit to your credit card account in the amount of the incorrect price.


Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by IPCam Central without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


Notice
IPCam Central may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to IPCam Central.


Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of IPCam Central products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of IPCam Central products) must be commenced within one (1) year after the claim or cause of action arises. IPCam Central's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. IPCam Central may assign its rights and duties under this Agreement to any party at any time without notice to you.


Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a IPCam Central or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.


Participation Disclaimer
IPCam Central does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, IPCam Central is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, IPCam Central reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to IPCam Central in its sole discretion.


Indemnification
You agree to indemnify, defend, and hold harmless IPCam Central, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.


Third-Party Links
In an attempt to provide increased value to our visitors, IPCam Central may link to sites operated by third parties. However, even if the third party is affiliated with IPCam Central, IPCam Central has no control over these linked sites, all of which have separate privacy and data collection practices, independent of IPCam Central. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, IPCam Central seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).